Privacy Policy

Information you provide directly

• Name
• Company name
• Email address
• Telephone number
• Cargo or charter enquiry details
• Flight operation information submitted through forms
• Any additional information voluntarily provided in correspondence or uploaded documents

Information collected automatically

When you visit the website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of access
• Referring website addresses
• Cookies and analytics data

We use collected information to:

• Respond to charter and operational enquiries
• Coordinate cargo and flight operations
• Provide customer support and communication
• Improve website functionality and performance
• Monitor website security and reliability
• Maintain operational records
• Comply with legal and regulatory obligations
• Protect the safety and integrity of our operations

We do not sell personal information to third parties.

As an international cargo airline, certain information may need to be processed or shared for operational, aviation security, customs, regulatory, safety, or legal compliance purposes. This may include sharing information with:

• Aviation authorities
• Airport operators
• Ground handling agents
• Customs authorities
• Regulatory agencies
• Security screening providers
• Operational partners involved in flight execution

Information is shared only where operationally necessary or legally required.

This website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, support analytics and performance monitoring, and maintain website security. You may disable cookies through your browser settings, although some website functionality may be affected.

We retain information only for as long as reasonably necessary to fulfil operational or contractual requirements, to comply with legal, accounting, aviation, customs, or regulatory obligations, or to maintain security and operational records.

We implement reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse, alteration, or disclosure. However, no method of internet transmission or electronic storage can be guaranteed as completely secure.

Due to the international nature of cargo aviation operations, information may be processed or transferred across multiple jurisdictions where operationally necessary. Where applicable, we take reasonable measures to ensure information is handled securely and in accordance with applicable data protection laws.

Depending on your jurisdiction, you may have rights relating to your personal information, including:

• Requesting access to information we hold about you
• Requesting correction of inaccurate information
• Requesting deletion of information where legally permitted
• Objecting to certain processing activities
• Withdrawing consent where processing is based on consent

Requests may be submitted using the contact details below.

This website may contain links to third-party websites or external services. Cavok Air is not responsible for the privacy practices, content, or security of external websites.

Information presented on this website is provided for general informational purposes only and may be updated or changed without notice. Operational capabilities, aircraft availability, routes, payloads, and service information may vary depending on operational, regulatory, weather, safety, or commercial conditions.

For questions relating to this Privacy Policy or data handling practices, please contact: privacy@cavok.aero

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be published on this page with the revised effective date.